SERVICES

Empowering you to succeed

Tech Data is enabling and working hand in hand with our channel partners to deliver on the future with continued investment in resources, skills and enablement. Our methodology eliminates the guesswork and minimizes the risk and costs for channel partners who are looking to make one or more of these technology areas a strategic part of their business models. Our services are designed to accelerate growth for solution providers in data centre and next-generation technology markets, including analytics, cloud, IoT and security.

Education & Enablement

By leveraging Tech Data’s industry-leading knowledge in selling data centre and next-generation technologies into high-growth markets, our training curriculum gives you the advantage of learning of how to solve your customers’ business needs. We offer hundreds of training opportunities annually and our diverse portfolio, from product to solutions-specific courses, of in-person, on-demand and webinar trainings, empowers you to accelerate your business growth and differentiate yourself from the competition.

Tech Data Academy, the IT training division for Tech Data, provides official IT certification courses to students around the globe.

Learn more about Tech Data Academy

Technical Support

Tech Data partners have access to the largest and most highly trained technical support staff in the industry including pre-sales engineers, field solutions architects and converged and hyperconverged specialists.

Tech Data technical team specialise in vertical and integrated solutions across a complete range of product lines. They also have priority vendor access so you receive the most responsive support possible. Our Solutions Centres are a hands-on showcase of the industry’s latest technology, which offers best-of-breed solutions for our channel partners.

Technical Support

Tech Data partners have access to the largest and most highly trained technical support staff in the industry including pre-sales engineers, field solutions architects and converged and hyperconverged specialists.

Tech Data technical team specialise in vertical and integrated solutions across a complete range of product lines. They also have priority vendor access so you receive the most responsive support possible. Our Solutions Centres are a hands-on showcase of the industry’s latest technology, which offers best-of-breed solutions for our channel partners.

Dynamic Marketing Services

You don’t just need to identify the markets to invest in but you need to be effective in how you sell your solutions in those markets. The right partner supports your business to make you successful – with training, marketing and sales expertise, and financing. Tech Data empowers you to succeed through our proven offerings and innovative programs and services focused on high-growth markets that drive growth, as well as demand creation and lead generation initiatives which enable you to unlock new revenue opportunities.

Our skilled marketing team can help you:

  • Drive business growth through cross-platform data centre and next-generation demand generation
  • Drive end-user leads through solution marketing and digital platforms
  • Unlock vendor Marketing Development Funds

Financial Solutions

TechPAY is our unique B2B financing option offered by Tech Data to the Australian IT channel to help reseller partners improve cashflow and boost sales.

Tech Data has digitised the financing process from start to finish, enabling partners to apply for finance in as little as 3 minutes without emails, phone calls, or human intervention required. The finance payment options are outlined on every Tech Data quote, providing partners an option to immediately apply in just a few clicks. Find out more at www.techpay.com.au

Financial Solutions

Tech Data offers a wide variety of financing solutions such as leasing and receivables services that provide you with greater financial flexibility, allowing you to take on larger, more complex deals. Whether you are just looking to help extend your credit reach or completely outsource your customer receivables, Tech Data has the right solution to help close more deals, faster. We provide you the flexibility to cost effectively address a wider range of project needs, from small, one-time projects to large-scale international needs. Engage our team of experts to manage revenue streams, overcome cash flow challenges, shorten lengthy accounts payable cycles and respond to new and unexpected opportunities that might otherwise be out of reach.

Customized Logistics Services

Our logistics services are more than just operational. We are your logistics business partner, solution provider, service enhancer and margin creator.

Leverage our logistic services expertise to simplify and streamline your solution development and delivery process which will result in reduced overhead and time to market, adding value to your solutions and, in turn, increasing customer satisfaction.

Lifecycle Management

Our product and partner lifecycle management services give you new ways to release capital from your business to invest in what matters most to you.

Our unparalleled breadth and depth of skills allow you to confidently scale, extend or augment capabilities, these include:

Product lifecycle management

  • Supply chain
  • Installation & maintenance
  • Support services
  • Integration
  • Education
  • ITAD & repair

Customer lifecycle management

  • Customer acquisition
  • Channel management
  • Software license compliance
  • Revenue growth services
  • Renewals
  • Education

Lifecycle Management

Our product and partner lifecycle management services give you new ways to release capital from your business to invest in what matters most to you.

Our unparalleled breadth and depth of skills allow you to confidently scale, extend or augment capabilities, these include:

Product lifecycle management

  • Supply chain
  • Installation & maintenance
  • Support services
  • Integration
  • Education
  • ITAD & repair

Customer lifecycle management

  • Customer acquisition
  • Channel management
  • Software license compliance
  • Revenue growth services
  • Renewals
  • Education