Tech Data Adds New Dimension to Distribution with Launch of Global Lifecycle Management Services

 Portfolio enables OEMs and solution providers to focus on the future by providing end-to-end customer and product lifecycle management 

SYDNEY – 16 January 2018Tech Data (Nasdaq: TECD) today introduced its Global Lifecycle Management Services portfolio to help manage the entire technology product and customer lifecycle—from design, integration and installation to service, support and IT Asset Disposition (ITAD). Available globally and designed for both original equipment manufacturers (OEMs) and solution providers, the portfolio also features complete customer management solutions, including customer acquisition, enablement and revenue-growth services, such as contract renewals and software license compliance.
Services is a key component of Tech Data’s end-to-end portfolio that spans the entire technology ecosystem, benefitting both vendors and customers. By using Tech Data’s services, OEMs and solution providers can focus their resources on what is most important to them. In addition, Tech Data’s resources and team of experts help customers expand their geographic and technology reach, accelerating the adoption of new technology with the confidence that comes from a trusted partnership.
“Our services portfolio adds a new dimension to distribution,” said John O’Shea, senior vice president, Global Lifecycle Management Services, Americas at Tech Data. “Leveraging our unparalleled depth, breadth of expert capabilities and comprehensive end-to-end portfolio, we have designed these services to free up capital from our customers’ businesses so they can apply it to more strategic areas, such as transformation, innovation and customer-facing resources. We call it Capital on Tap—scaling resources up or down based on need—all through one trusted partner.”
Tech Data’s Global Lifecycle Management Services include integration services, supply chain management services, customer lifecycle management services, and field, depot and support services, such as field engineering, equipment installation, maintenance, repair and many others. These service-oriented offerings complement Tech Data’s world-class supply chain competencies to support the technology ecosystem at every step.
“We are excited to see this comprehensive set of services and capabilities being brought to market by a single provider,” said David Dwyer, vice president of Supply Chain and Operations at Sharp Imaging and Information Company of America. “For the last few years, we have worked closely with Tech Data’s services team, and they’ve partnered with us to help successfully improve our supply chain operations. The launch of this portfolio will present a full slate of product and customer support services to the market, providing customers the ability to focus on their core business while knowing they have the best possible partner to amplify day-to-day support for their products and customers.”
For more information on Tech Data’s Global Lifecycle Management Services in the Americas, Europe or Asia Pacific, click here, email GLMS@techdata.comor call (800) 787-2300.  
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About Tech Data
Tech Data connects the world with the power of technology. Our end-to-end portfolio of products, services and solutions, highly specialized skills, and expertise in next-generation technologies enable channel partners to bring to market the products and solutions the world needs to connect, grow and advance. Tech Data is ranked No. 107 on the Fortune 500® and has been named one of Fortune’s World’s Most Admired Companies for eight straight years. To find out more, visit or follow us on Twitter, LinkedIn, and Facebook.
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Tech Data Key Facts

  • 43 years in IT distribution 44 years in IT distribution
  • $36.8 billion in sales for fiscal 2018
  • Publicly Traded (NasdaqGS: TECD)
  • Ranked No. 83 on the FORTUNE 500
  • 125,000+ IT reseller customers
  • 150,000+ IT products sold
  • 100+ countries served
  • 14,000+ employees worldwide
  • Named One of FORTUNE's "World's Most Admired Companies"

Why Choose Tech Data?

  • Tech Data is an efficient and cost-effective sales and marketing channel helping suppliers reach a broad base of customers
  • Tech Data’s state-of-the-art logistics system manage a high volume of transactions and complex information flows to ensure accurate and timely product delivery
  • Tech Data’s value-added solutions for design chain management help customers reduce cycle time and lower costs
  • Tech Data’s experienced technical customer support teams ensure the highest quality solutions and product are utilized by the customer